RETURN AND EXCHANGE

Whether you purchased online or in the store, you can only exchange the items complying with the conditions below.
Your product will be examined. If not used or altered or defective, you can exchange for anything in the store withing 30 days of purchase. Proof of purchase is required.

TIME TO RETURN AN ITEM

In-store purchases :Purchases can be exchanged within 30 days of purchase. Proof of purchase is required.
Online purchases : Exchange of all items within 30 days of purchase. Proof of purchase is required. Item receipt and original packaging are required fo exchanging the item.

Please note that delivery charges are non-refundable.

For any other assistance, do not hesitate to contact us at 1-289-389-9555 or at galleryartiques@outlook.com so that we can find a solution.

ORIGINAL STATE MANDATORY

Products that have been returned must be in the same condition as they were in when they were delivered to you or purchased in store in their original packaging.

PROOF OF PURCHASE

Original invoices or cash receipts, are considered valid proof of purchase. Do not hesitate to contact our customer service in case of any doubt.

CHANGE OR CANCELLATION OF YOUR ORDER

You may cancel your order at any time before it is ready- to pick-up by contacting the store at 1-289-389-9555. If you have already paid the amount, we can only help you out with exchanging the item and not cancellation.